Due to organizational and hygienic reasons, the acceptance of pets in our rooms is entirely up to the management on property to decide. Pets are not allowed in our restaurant or bar.
With the exception of special written provisions drawn up by an authorized person, the present terms and conditions of sales apply to all the services provided by The Harmon House and to all contracts which have been agreed or are to be executed. These terms and conditions are clearly displayed in the premises and are to be found printed on the reverse side of all published documents. They are, thus, deemed to have been sufficiently brought to the notice of clients, contracting parties and third parties.
The rates which have been confirmed in offers remain valid for a period of 3 months. Beyond the deadline, they may be modified in line with economic conditions. The rates which apply are those in force on the day the service is provided.
The hotel manager shall not beheld liable for any damage which may arise following an event which he is unable to foresee (force majeure), in spite of all the necessary precautions, in view of the circumstances and consequences. Nor shall he be held liable for damage caused by mistake, even partial mistake, by the client. Articles 1952 to
1954 quarter of the Civil Code apply with regard to safe-keeping.
The client must behave in accordance with accepted standards and the hotel’s house rules in which he is staying. Any serious or repeated violation of the hotel’s house rules entitlesThe Harmon House to put an end at the contract without prior notification. The client and the contracting party are jointly and severally liable towards The HarmonHouse for any damage caused to persons, hotel property, fittings and equipment and those areas to which the general public has access.
Clients agree to inform the hotel of any change in the use of the rented premises and not to invite any person whose behaviour, reputation or respectability may in any way prejudice the hotel’s property or moral reputation, with the latter reserving the right to intervene if
necessary. In the event of non-compliance with this obligation, The HarmonHouse shall be entitled to cancel the event without compensation.
In order to confirm a guest room a security deposit of 50€ per night, and a valid government-issue photoID will be required upon check-in. The security deposit will cover the total accommodation as well as any incidental charges (such as telephone and restaurant costs) that may be incurred during your stay. Major credit cards are acceptable to establish the deposit. Your credit card will be authorized immediately, and the amount will be blocked on your credit card. Alternatively the deposit, of 50€ per night, can also be paid via a debit card or in cash. In case no incidental charges where incurred The Harmon House will release the remaining amount of the authorization if the deposit was paid via credit card. In case the security deposit was established with a debit card or cash The Harmon House will refund in cash (in € currency).
The client shall only be sent invoices which exceed € 500,00 and then only with written approval beforehand of the hotel. Nonetheless The Harmon House reserves the right to demand prior payment of the bill or corresponding bills. All recapitulative bills or invoices are payable in cash without discount. Such bills or invoices rightfully entitle The Harmon House to charge interest in arrears of 1% per month, without formal notification until full and final payment thereof. In addition, from the time the first formal notification for late payment is sent out, a lump-sum amount equal to 15% of the bill or the invoice with a minimum of € 150,00 may rights be demanded. Any late payment of a single bill or invoice entitles the hotel or any other of The Harmon House establishments to suspend all instructions, all bookings and all services and all sales or delivery, of whatsoever nature.
Payment. All invoices shall be settled by the Client’s customers upon departure, unless otherwise agreed in the attached contract.
In the event of force majeure or unforeseeable event beyond one’s control, (such as and not limited to: acts of God, war, government authority, terrorism, disaster, strikes, civil disorder, curtailment of transportation or transportation facilities or any other emergency or event beyond control) the hotel is discharged from its obligations, without this giving rise to compensation. However, the hotel agrees to inform the other party via all possible mean so to limit all possible damage.
All complaints must be made in writing by registered post within 7 calendar days after the event. Any complaint received after this period will not be taken into consideration. In the case of disputes or legal proceedings only the courts of Brussels shall have jurisdiction and the laws of Belgium shall be applied in all such disputes.
Please note that the hotel is fully non-smoking. It is thus not allowed to smoke cigarettes, vaping or electronic cigarettes or shisha. In case guests do smoke in the hotel, a fine of €150 for deep cleaning will be charged. Guests are kindly asked not to smoke within 10 meters of The Harmon House’s entrance. The use of candles in the room is strictly forbidden.
A reservation is only regarded as final after receipt of the detailed confirmation order signed ‘FOR APPROVAL’. The hotel will confirm it, by sending a contract demanding an advance payment.
A reservation is only regarded as final after receipt of the signed contract ‘FOR APPROVAL’ and receipt of the 45% (forty five percent) of the total estimated costs as an advance payment.Reservations for which the advance payment is not paid within the stipulated period will be cancelled. An additional payment of 55% (fifty-five per cent) will be demanded 30 days before the arrival date of the group.
Rooming List. The final rooming list will be submitted to The Harmon House in writing at least 14 days prior to the arrival. A detailed list of names, arrival and departure dates and times must be clearly indicated. Further all rooming list reservations are guaranteed for no show and late cancellation by the Client. Individual Call-In.In case a Client’s customer is responsible for its individual room reservation, all unused room allotment will be released at the agreed date. However, theClient may keep the unused allotment if he guarantees the payment for any unconsumed room nights. Modifications. At all times, the client shall inform TheHarmon House in writing of any changes regarding arrival details, e.g. arrival and departure dates, guest name changes. No verbal agreement shall be accepted.No shows & Unexpected departures. The Client shall be liable for any unoccupied room at the agreed contract rate.
The Client must inform The HarmonHouse in writing of the exact number of participants; the modifications may be made as from signature of the contract up to at a max of 5 workdays prior to the date of event and in any event shall not exceed more than in total 10% of the initial number of participants. In case the number of participants or bedrooms increases, the invoice will be made in accordance to the latest confirmed number of participants or bedrooms. All confirmed other revenue will be charged in full. For bedrooms we allow a 5% deviation on the latest confirmed number of bedrooms per night. Residential Meetings: The accommodation contract and the banquet contract are indissociable. Any change reducing the banqueting revenue contracted by more than 20% will ipso facto entail the invalidation of the agreed bedroom rates and the application of international corporate rates. The Harmon House guarantees from its side the provision of 10%more covers than reported in the final number of guests for a group of up to100 persons and 5% extra for a group of 100 upwards. These ‘extra’ places will of course be charged to the client and consequently the actual number of guests present will be invoiced.
Cancellation fees will be sustained according to the following and are not cumulative:
Room block based on individual call in
Use of the hotel logo, the hotel name, or any other form of publicity or reference to the name ‘The HarmonHouse’ or the taking or publicizing of photographs relating to the hotel is forbidden without prior permission from the hotel management.
COMPANY NUMBER: BE0467.140.518
In order to obtain the French and Dutch Version of these conditions, please contact us through: email@example.com